An open elevator control cabinet on a machine room wall

Control board repairfrom Al Raqi Elevator

Does the elevator stop without warning, skip a floor or run intermittently? The problem is often in the control board, and diagnosing it correctly is the first step.

Call now WhatsApp

Customer view

Trust you can see

500+Projects completed
12+Years in service
4.3Our customers' rating on Google Maps

What is included

What does Control board repair include?

Control board repair covers diagnosing and fixing the circuits, modules, connections and the related control parts.

Fault code diagnosis
The board stores fault codes, and reading them identifies the damaged circuit.
Electronic modules
Each board function has its own module that is repaired or replaced on its own.
Connections and cables
A single oxidised connection can cause intermittent running, and all are checked.
Power supply check
The power supply is checked because voltage fluctuation silently damages board components.
Software and settings
The controller settings are reviewed, as corrupted software can itself cause the fault.
Connected sensors
A floor or door sensor fault shows as a board error and is checked alongside it.

The problem and the answer

From the problem to the answer

The board carries every signal

The control board is the decision centre of the elevator: it receives a signal from every button, every sensor and every door, then instructs the motor to move. This is why erratic behaviour is hard to trace from the outside, as the fault may lie in the board's own circuitry or in a signal coming into it from elsewhere.

Diagnose first, then repair

We start by reading fault codes and checking connections and voltage before changing any part, because replacing a sound component does not solve the fault. We carry out the repair or replace the damaged module and reset the settings. Call or message us on WhatsApp, tell us what you notice, and we agree the details.

Call now WhatsApp

How we work

How this service goes

Get in touch
Call or message us on WhatsApp and tell us what you notice, whether the elevator stops, shows an error or behaves erratically.
We identify the fault
We ask about the elevator type, the board's age and how often the fault occurs, and we agree with you on what the repair covers before starting.
We diagnose and repair
We read the fault codes and check the circuits and connections, then repair or replace the damaged part and reset the software and settings.
You check the result
Run the elevator through several complete trips from every floor and confirm that it responds to every button, stops at the correct level and shows no error messages.

Why Al Raqi Elevator

Your elevator from one company

Supply, installation and maintenance

One company looks after the elevator from supply to maintenance.

Six days a week

Saturday to Thursday, 9 am to 9 pm.

Based in Manfuhah

On the Southern Ring Road Sub in Riyadh.

We serve Riyadh

We reach your building in any district of the city.

Gallery

Some of our work

A glass elevator shaft on the outside of a building

A black glass elevator door in a stair hall

A marble-clad elevator door in a landing

Photos from the Al Raqi Elevator listing on Google Maps.

Customer reviews

What our customers say

4.3

Our customers' rating on Google Maps

شغلهم ممتاز وعملهم ممتاز وأسعار العرض مناسبه وتواصلهم في الواتس أب ممتاز

Their work is excellent, their quality is excellent, the quoted prices are reasonable, and their communication on WhatsApp is excellent. (translation)

On Google Maps

Read the reviews on Google

Reviews shown exactly as their authors wrote them on Google Maps.

FAQ

Questions our customers ask

Did not find your question? Call us or message us on WhatsApp.

How do I know the problem is in the control board and not somewhere else?

The control board receives signals from sensors, doors and the motor, and a fault in any one of these can look like a board error. Signs that point more directly to the board include error codes on the display, the elevator stopping in varying and unpredictable conditions, or no response to specific buttons without any obvious mechanical cause.

What should I prepare before the control board is repaired?

Tell the residents that the elevator will be out of use during the repair, and make sure the machine room or the space where the board is located is accessible. It also helps to photograph any error messages shown on the board's display before the repair starts, as these shorten the time needed to diagnose the fault.

What should I check after the control board has been repaired?

Run the elevator for several consecutive trips from the ground floor to the top floor and back, and watch whether it responds to all buttons and stops at the correct level. Check that the board display shows no error codes, and that the doors open and close at their usual times.

Does the age of the board affect the decision to repair or replace it?

Yes. For an older board, replacement modules may no longer be available, making a full replacement more practical than repairing one section repeatedly. A newer board can often be fixed by replacing the single faulty module. We decide the right approach with you once you tell us the elevator type and age.

Can the fault return after the control board is repaired?

Yes, if the root cause is outside the board and has not been addressed. A common cause is voltage fluctuation in the building's incoming power supply, which silently damages board components over time. Repairing the board is necessary, but checking the quality of the power supply prevents the problem from recurring.

Areas we serve