Once passengers are safe, handling the fault covers finding what caused the stoppage and putting it right.
A small fault in the controller can halt the cabin mid-shaft with no visible mechanical cause.
One landing door failing to register as closed stops the cabin immediately.
A fault in the brake or the motor can cause a sudden stop between two floors.
The safety gear is checked after every stoppage before the elevator returns to service.
The alarm button and intercom are a trapped passenger's first means of contact.
When main power cuts, backup lighting keeps the passenger from being left in the dark.
When an elevator stops between floors, some passengers try to force the doors open by hand or climb out through the top hatch. That is the mistake that turns a solvable situation into a serious incident. The cabin is usually held completely still by the safety gear, and the problem is in the motor, the controller or the door circuit, not in the ropes.
The passenger presses the alarm or uses the intercom and stays put, and the competent authority is called to release the passengers. Once everyone is safe, the cause of the stoppage is identified and then fixed. Call or message us on WhatsApp, tell us what happened and the type of elevator, and we agree the details.
Call or message us on WhatsApp after the passengers are out, and tell us what you noticed before the stoppage and how many floors the building has.
We agree with you on checking the controller, the door circuit, the brake and the motor to find what stopped the cabin.
We repair or replace the faulty part and check the safety gear before the elevator is returned to service.
Run the elevator through several trips and confirm that the alarm button, the intercom and the backup lighting all work.
One company looks after the elevator from supply to maintenance.
Saturday to Thursday, 9 am to 9 pm.
On the Southern Ring Road Sub in Riyadh.
We reach your building in any district of the city.
Photos from the Al Raqi Elevator listing on Google Maps.
شغلهم ممتاز وعملهم ممتاز وأسعار العرض مناسبه وتواصلهم في الواتس أب ممتازTheir work is excellent, their quality is excellent, the quoted prices are reasonable, and their communication on WhatsApp is excellent. (translation)
Reviews shown exactly as their authors wrote them on Google Maps.
Did not find your question? Call us or message us on WhatsApp.
An elevator usually needs more than one step, so here are the services next to this one.
Elevator maintenanceWhen you want to understand what elevator maintenance covers and choose the right type for your building.
Elevator repair & breakdownsWhen your elevator stops or runs irregularly and you want to find the cause and fix it.
Annual maintenance contractsWhen you want regular attention for your elevator throughout the year instead of waiting for a fault.
Mitsubishi elevator servicingWhen the elevator is a Mitsubishi and you want servicing that matches its parts and how it works.
Schindler elevator servicingWhen your building's Schindler elevator needs periodic servicing or a recurring fault fixed.
Otis elevator servicingWhen the Otis elevator in your building needs servicing or regular attention.Elevator door repairWhen the door bounces, slows or makes noise, before it stops working entirely.
Elevator fault repairWhen the elevator stops or behaves erratically and you need the fault diagnosed and repaired.
Control board repairWhen the elevator behaves erratically or faults appear on the control board.
Cabin refurbishment & decorWhen the cabin looks worn or no longer suits the building, and you want to renew it without replacing the elevator.
Hotel elevatorsWhen you need an elevator that handles continuous use and suits hotel guests.
Home & villa elevatorsWhen you want an elevator in your villa or home and need to know where to begin.
Maintenance pricesWhen you want to understand what shapes your elevator maintenance arrangement before you agree to any contract.
Call us or message us on WhatsApp and we arrange the next step with you.